E-MAIL THAT I SENT TO MYSTIC LAKE SECURITY OPERATIONS MANAGER MATT BURSOTT
October 12, 2018  9:54AM
   Hi, Matt ............

Sorry to hear about the passing of Glynn Crooks. I met him numerous times while I was at Post 5 and
always enjoyed talking with him. Nice guy, personable, down to earth and very knowledgeable
in the Native American culture. I'm sure he will be  missed greatly by many. I've put a
'tribute' to Glynn on my Website at www.thedeltashow.com.

THIS WEBSITE IS BEST VIEWED USING INTERNET EXPLORER !!
Other Browsers, Particularly The GOOGLE 'CHROME' BROWSER
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Recommended Screen Resolution: 1920 x 1080


This dedicated Webpage is TO ALL OF MY MANY FELLOW TEAM MEMBERS AT MYSTIC LAKE CASINO and also to those many CASINO GUESTS I've met over the past TWELVE YEARS as well as to my MANY FRIENDS and ACQUAINTANCES who have wondered ''What happened to you ?" and why I haven't 'been at work' in quite some time. Hopefully, this 'eye-opening' Webpage will 'clear up' some misconceptions and misunderstandings and suppress any rumors that fellow Team Members (and others) may have heard.

I 'found out the hard way' that there's NOTHING that turns a 'DREAM JOB' at MYSTIC LAKE CASINO into a 'NIGHTMARE' faster than being injured at work and then filing a Worker's Compensation Claim (which I was INSTRUCTED TO DO by MYSTIC LAKE CASINO staff). Hmmmm; was I being 'set up' ?

On April 4th (2018) at about 11:15PM, I was involved in an incident at  work at MYSTIC LAKE CASINO that  resulted in my ending up in the St. Francis Medical Center Emergency Room that evening for over two hours. Even though I was diagnosed with a brain concussion as well as other injuries before I was discharged from St. Francis, I still returned to work the next day.

That's dedication !! Or was it 'stupidity' ?

Uncomfortable as it was, I 'toughed it out' for a couple of months until the pain from these injuries became too unbearable for me to be able to go to work and do my job safely and effectively. I sought out further medical diagnosis and treatment.

After an examination during an appointment this past July with a Specialty & Rehabilitative Services doctor at Park-Nicollet Clinic in St. Louis Park, the doctor treating me placed certain 'work restrictions' on me because of the injuries that I sustained when I slipped, and subsequently fell; on untreated ice in the MYSTIC LAKE CASINO Team Member parking lot after work on April 4th. The Park-Nicollet Speciality & Rehabilitative Services doctor also arranged for me to be seen at their Concussion Clinic because of the constant headaches and continuous 'ringing' in my ears that I began experiencing after the April 4th incident. She also arranged for me to begin Physical Therapy sessions to address the issues that I was having with the re-injury to three herniated disks affecting my lower back and right leg, as a result of my slipping and falling because of the untreated ice in the Team Member parking lot.

Once they were notified of the 'work restrictions' imposed on me by the Park-Nicollet Speciality & Rehabilitative Services doctor who was treating me for the concussion and other injuries that I sustained during the April 4th incident, MYSTIC LAKE CASINO told me that I would not be allowed to work. (For those of you that are 'keeping track', the last day I worked was July 5th.)

Also, for those of you who are curious (but too polite to ask), "YES"; I'm still considered a Team Member. I still have my badge, uniform, etc., but I ALSO have been placed on an UNREQUESTED 'Medical Leave of Absence', by the 'Human Resources' Department of MYSTIC LAKE CASINO, as a direct result of the events described above.

And, "NO"; I'm NOT BEING PAID !! I HAVEN'T GOTTEN A PAYCHECK FROM
MYSTIC LAKE CASINO SINCE LAST JULY !!

Even though the 'staff' of my employer, MYSTIC LAKE CASINO, CLEARLY TOLD ME to file a Workers' Compensation Claim and TOLD me that ALL of my medical expenses and any lost wages would be 'covered' by Workers' Compensation, THAT CLEARLY HASN'T HAPPENED !!

MYSTIC LAKE CASINO is NOT paying me; I've 'lost' OVER $6,700.00 in wages as of January 17, 2019 because of my not being allowed to work; a DIRECT RESULT of the injuries I sustained while walking to my car after work and slipping, then falling to the ground, on untreated ice in THEIR Team Member parking lot ! I'm effectively 'locked out of my job' by the Security Department.

Go figure.

It is important for anyone reading this Webpage to know that, because of their 'Sovereign Nation' status, MYSTIC LAKE CASINO is pretty much NOT REQUIRED TO COMPLY WITH ANY STATE OR FEDERAL WORKERS' COMPENSATION (and many other state and federal) LAWS !! That's why guests CAN 'smoke' inside of MYSTIC LAKE & LITTLE SIX CASINOS but patrons CAN'T  'light up' in other restaurants, hotels, bars, public buildings, some parks, etc. (not located on Indian Reservation property) in Minnesota and in many other, if not all, states.

MYSTIC LAKE CASINO 'shirking' their MORAL, ETHICAL, LEGAL and FINANCIAL OBLIGATION and RESPONSIBILITY in this matter of my being injured, WHILE ON DUTY, POSSIBLY PERMANENTLY, and how 'casually' this issue is being dealt with by MYSTIC LAKE CASINO, is despicable, disgusting and makes NO SENSE to me, or to anyone that I've talked to, either. WHERE IS THEIR ACCOUNTABILITY ??

This very poorly handled 'fiasco' has been intentionally 'dragged out', by HUMAN RESOURCES and 'WORKERS' COMPENSATION' Departments of MYSTIC LAKE CASINO, for OVER SEVEN MONTHS !!! It's quite evident to me that MYSTIC LAKE CASINO is hoping that I'll simply just 'give up and quit' and the whole matter will be 'dropped'. That's pretty much what other Team Members have done all along; "The end does not justify the means", it gets to be 'too much of a hassle'.

My current and future health and well-being, coupled with what's now happened to me in the past, are much too important to me than to do that. I'm employing my talents and experience as a Webmaster, along with making pertinent documents, publicly available, to 'tell my story'.

Just because some of the 'higher ups' associated with MYSTIC LAKE CASINO's 'Human Resources' and 'Workers' Compensation' Departments don't have any 'principles', that doesn't mean that I don't have any. Just ask anyone who knows me or has worked with me !!

It is worth specifically noting that the Director and Operations Manager, of the MYSTIC LAKE CASINO Security Department have both been very understanding about my 'situation' because of the 'casino bureaucracy' involved and what I've consequently been unfairly forced to endure. They both have been overwhelmingly supportive of me throughout all of what's taken place for the past SEVEN MONTHS. I hope that their support never waivers.

I believe that I have made it crystal clear that I have NO ISSUE with either the Director or Operations Manager, or the MYSTIC LAKE CASINO Security Department as a whole, for that matter; except for  Security Shift Manager Sue Pursell who rudely told me (in front of other Team Members) that I am a 'hostile person'. After providing TWELVE YEARS of 'Good Will' and outstanding Guest Service on behalf of my employer, I take serious offense to that !!

But, as many other fellow Team Members don't have any respect for her either, I just 'considered the source'.

Pursell was also heard to say, in front of other Team Members, "I revel in other people's misery. I love it when other people are miserable." And that's from a MYSTIC LAKE CASINO SECURITY SHIFT MANAGER !! Lovely. Clearly; a 'Hostile Work Environment' exists within the Security Department !!

With that type of 'attitude' from a SECURITY SHIFT MANAGER, it's NO WONDER that I've seen somewhere around 700-800 Security Officers 'come and go' through the 'Revolving Door Of Mystic Lake' in the twelve years that I've worked at MYSTIC LAKE CASINO !!! (Anybody who might have 'conflicting numbers', please contact me at thedeltashow@gmail.com.)

Speaking of other Team Members, I would be remiss if I didn't specifically call attention to those dedicated, polite, and knowledgeable medical professionals at the MYSTIC CLINIC whom I met several times from April 5th until September 26th. With the exception of one  of their 'Physician Assistants' who was rude, demeaning, verbally aggressive toward me and has 'a long ways to go' in developing his 'people skills' and 'bedside manner', all of my 'interactions' with the rest of the MYSTIC CLINIC staff were pleasant, reassuring and instilled confidence in me.

On the other hand, it was easy for me  to immediately  'sense' the apparent disdain, by MYSTIC CLINIC staff, for the Physician's Assistant that I dealt with initially. When I found out that I could 'transfer' my 'case' over to a WONDERFUL and PROFESSIONAL CERTIFIED NURSE PRACTITIONER named Christine, at MYSTIC CLINIC, I immediately did that, but; we STILL experienced 'outside interference'; if you know what I mean.

Also, I'd like to 'tip my hat' to the GREAT TEAM MEMBERS at  MYSTIC LAKE CASINO responsible for filling/emptying the ATM's and their related duties. My shift was regularly from 2:30PM to 11:00PM and ALL of them that I worked with were dedicated, caring, polite individuals whom I thoroughly enjoyed working with, and who represented the Gaming Enterprise admirably !!

Other MYSTIC LAKE CASINO Team Members that deserve recognition and whom I found to be a 'joy' to work with the fine folks in Bingo (and 'Bingo Prep'), the Black Jack 'Pit Bosses' responsible for 'double checking' the accuracy of chips delivered to the Black Jack tables by me and my fellow Security Officers, the Valet & Coat Check Team Members, the Engineering Team Members that keep the mechanical systems operating properly, the Environmental Services Team Members that keep the entire property neat and spotless, the Team Members responsible for the operation of the audio programming and video effects and presentations that you (obviously or subtly) see and hear, the Food and Beverage Team Members that ensure a fantastic dining experience for out guests, and the entire Staff at 'Mystic Express' that tirelessly prepare the delicious food to feed hundreds (maybe even thousands) of us Team Members every day in 'our own, private restaurant'.

Then, there's the MYSTIC LAKE CASINO/HOTEL Team Members responsible for ensuring that the 700+ luxury hotel rooms and suites are immaculate when our guests arrive and their wants and needs are met during their 'stay' with us. Oh; and there's the great Casino Shift Managers that I knew, respected and worked with !!

If you're at either of the Mystic Lake or Little Six Casinos, staying in their Hotel or their new Mystic Lake Center and have any type of 'medical event', you can rest assurred that WELL QUALIFIED, HIGHLY TRAINED Emergency Service Personnel will quickly responde and provide you with the BEST CARE POSSIBLE using the lastest state-of-the-art equipment. Paramedics, Emerency Medical Technicians and 'First Responders' are on duty 24/7 and operate several fully equiped Advanced Life Support Ambulances. The St. Francis Medical Center is just minutes away from the casinos, hotels and event center.

The SMSC-GE EMERGENCY SERVICES DEPARTMENT is a 'class act' and is second to no other !! I know that from personal experience as a result of working with them at numerous emergencies that I responded to since I began working at MYSTIC LAKE CASINO in August 2006. 

I'm sure there are departments and MYSTIC LAKE CASINO Team Members that I've failed to recognize; I apologize for that !! This Webpage, MYSTIQUE OF MYSTIC, is a testament to those thousands of employees who continually strive to do their best, as I did, to continue to make MYSTIC LAKE CASINO one of the 'premiere attractions' in the Upper Midwest and part of the "RIVER SOUTH" marketing campaign; which includes the Shakopee/Prior Lake area attractions of CANTERBURY PARK, VALLEY FAIR, the RENNAISANCE FESTIVAL and, of course; MYSTIC LAKE CASINO/HOTEL.

Do these 'venues', and other businesses in Scott County, treat their employees in a similar fashion to how MYSTIC LAKE CASINO 'treats' it's Team Members ??

GOD; I HOPE NOT !!

MYSTIC LAKE CASINO/HOTEL is Scott County's largest employer; employing about 4,000 non-union
employees. THAT SHOULD (and COULD) CHANGE for their benefit, 'protection' and the 'security' of their job. Without those thousands and thousands of dedicated employees, Department Managers included, the 'Gaming Enterprise' would NOT be enjoying the huge financial success that it is today; nor would the members of the SHAKOPEE MDEWAKANTON SIOUX COMMUNITY be receiving the TENS THOUSANDS OF DOLLARS EACH MONTH that they each currently receive.

So with 'everything' that MYSTIC LAKE CASINO 'has going for it' as a result of it's dedicated, qualified hard working Team Members, WHY  does the 'Casino Administration' of the SHAKOPEE MDEWAKANTON SIOUX COMMUNITY GAMING ENTERPRISE allow it's Human Resources & the company that the Gaming Enterprise apparently pays to 'administer' Mystic Lake's 'Workers' Compensation Plan', BERKLEY RISK,  continue to 'screw over' those sincere, dedicated, long term employees ?? (In this instance; me.)

Such a lack of swift, immediate, proper and appropriate action on the part of the Gaming Enterprise, will only serve to embarrass the ENTIRE TRIBE even further  !! The Members of the Shakopee Mdewakanton Sioux Community are 'good people'; they don't deserve this type of embarassment caused by any of the  people that they employ; be they Administrators, Executives or us very valuable Team Members !!

LOOK: Each of MYSTIC LAKE CASINO's past, present and future Team Members are each given a 'Team Member Identification Number' (called a 'badge number') when we begin our employment. (Previously used Team Member Identification Numbers are not 're-issued' to new Team Members.) My 'badge number' is just slightly over 34,000; current badges now being issued to new Team Members are in the 46,000 'series'. Subtracting the current 4,000 Team Members from the 46,000 badge numbers issued; well that tells everyone that the SMSC-GAMING ENTERPRISE has had about 42,000 Team Members 'come and go' since they opened it's doors. (If anyone wants to 'dispute' my numbers', please contact me at thedeltashow@gmail.com.)

Anybody, besides me, think that high of an 'Employee Turnover Rate' is excessive ?? Does it 'indicate a 'problem' at MYSTIC LAKE CASINO with their recruiting, let alone 'retaining', employees? WHY ??

That, plus how MYSTIC LAKE CASINO is handling with my being 'injured on the job' and the consequences that I'm enduring, send up a whole bunch of 'red flags' and is sounding a lot of 'alarm bells' to me; it should do the same for YOU; anyone else, for that matter.

The latest correspondence that I've received from MYSTIC LAKE CASINO is from someone named 'Gary M. Swanson', who identifies himself as the SHAKOPEE MDEWAKANTON COMMUNITY WORKERS' COMPENSATION HEARING EXAMINER (Whatever happened to 'impartiality' ?) and indicates, at least to me, that MYSTIC LAKE CASINO intends to continue to 'prolong' this matter;  POSSIBLY UNTIL AS LONG AS UNTIL MARCH 2019 !!

That 'correspondence' from the SHAKOPEE MDEWAKANTON COMMUNITY GAMING ENTERPRISE's HEARING EXAMINER  stated, in part, "I want to schedule this hearing within the next few months. In order to accommodate everyone's schedule. I request that you and Ms. McAlister provide me with any dates in the months of December, January or February in which you and her are unavailable to attend the hearing."

UPDATE: I've now received a letter dated November 26 advising me that the 'Hearing' will be held February 22nd !! To see that letter, PLEASE CLICK HERE and 'scroll down' the Webpge.

WHAT A 'CIRCUS' ALL OF THIS IS TURNING OUT TO BE !!!

Apparently MYSTIC LAKE CASINO 'management' has never heard the 'mantra'; "Justice Delayed, Is Justice Denied !"

To further compound the very poor manner in whch this entire matter has been dealt with by MYSTIC LAKE CASINO, 'Benefits Specialist' Tyanne Riegle sent me a letter TELLING me; "If you are unable to return to work on December 25, 2018, SMSC will consider you have voluntarily resigned."

WHEN DONKEYS FLY !! (I'm all too familiar with her; she's still pissed because I succeeded in 'blocking' her vindictive efforts to have me disqualified for receiving Unemployment Compensation benefits when I originally injured my back in February 2017.) Now she's seeking revenge !! WATCH OUT FOR HER; SHE'S "TWO-FACED" and VINDICTIVE !! She's also incorrect !!

MYSTIC LAKE CASINO has a MORAL, ETHICAL, LEGAL and FINANCIAL OBLIGATION and RESPONSIBILITY to ensure that Team Members (as well as guests) will encounter a safe environment that is free from hazards, of any kind, that have the potential to cause injury to them.

When such injuries occur, the SHAKOPEE MDEWAKANTON GAMING ENTERPRISE MUST UNCONDITIONALLY ACCEPT their MORAL, ETHICAL, LEGAL and FINANCIAL OBLIGATIONS and RESPONSIBILITY to swiftly resolve those issues when they arise.

In my case, alone; the SHAKOPEE MDEWAKANTON SIOUX COMMUNITY'S GAMING ENTERPRISE is abusing their ‘Sovereign Nation' status as a defense to EXCULPATE its MORAL, ETHICAL, LEGAL and FINANCIAL OBLIGATION and RESPONSIBITY  by claiming that the GAMING ENTERPRISE doesn't have to abide by the 'white man's rules' or possess any type of dignity, integrity or 'common sense' !!

WHAT KIND OF MESSAGE is MYSTIC LAKE CASINO, by it's acts in this case alone, sending to it's approximately 4,000 OTHER, DEDICATED TEAM MEMBERS ?? It's my 'bet' that an overwhelming majority of MYSTIC LAKE CASINO Team Members have NO IDEA how 'skewed' (in the COMPANY's favor), MYSTIC LAKE CASINO's  WORKER'S COMPENSATION POLICY REALLY is !!!!

I've been 'HUNG OUT TO DRY'; ALONE. If it can happen to me, it can happen to any of MYSTIC LAKE CASINO's OTHER 4,000 TEAM MEMBERS. (And PROBABLY ALREADY HAS in many cases.)

And, WHAT KIND OF MESSAGE is MYSTIC LAKE CASINO sending to the MILLIONS AND MILLIONS OF IT'S GUESTS who spend HUNDREDS OF MILLIONS OF THEIR DOLLARS because of the IRRESPONSIBLE MANNER in which MYSTIC LAKE CASINO deals with IT'S OWN EMPLOYEES, specifically a VERY DEDICATED, 75 YER OLD, LONG TERM EMPLOYEE who, through NO FAULT OF HIS OWN, was  injured,  while on  the job,  due  to  the  NEGLIGENCE  of MYSTIC LAKE CASINO ??






As everyone  can  imagine, I've  amassed a  considerable  amount of
documents  and  other  information  since  this  whole  'mess'  began
last   April;   as  well  as  since  August  10,  2006  when I  began  my
employment at MYSTIC LAKE CASINO.


On October 3, 2018, In sent a five page letter to  the President and CEO of the Shakopee Mdewakanton Sioux  Community  Gaming  Enterprise, Angela Heikes, as well as the Tribal  Chairman of the  Shakopee  Mdewakanton Sioux  Community, Charlie Vig, alerting both of them of what is taking place.

I'm truly 'befuddled' by the fact that neither one of them had the courtesy to respond to my well-intentioned letters that I sent to them; letters from a 'model employee' who has dedicated the last twelve years of his life to his employer, advising them what was taking place within their company.

I have personally met Ms. Heikes (I found her to be a very charming person) and have had several many 'casual', meaningful conversations with her regarding some of the mutual concerns that we shared. (Compliance with the AMERICANS WITH DISABILITIES ACT (for example). I have never met Mr. Vig.

Surprisingly, it appears to me that apparently neither one of them really cares about what is taking place against some of their thousands of dedicated and long time employees, inside the walls of their mammoth, multi-million dollar Gaming Enterprise.

There is NO DOUBT in my mind what-so-ever that if Ms. Heikes or Mr. Vig REALLY KNEW what was ACTUALLY TAKING PLACE, in this matter alone, (and they WILL find out), they would INSTANTLY 'intervene' and initiate action to HALT IT IMMEDIATELY !!

ANY 'officer' of ANY multi-BILLION dollar 'company' would be COMPELLED to act similarly.

MYSTIC LAKE CASINO's Human Resources and Worker's Compensation Departments are BOTH 'train wrecks' and in need f a 'Serious Housecleaning' . Their actions in this matter are DEPLOREABLE and there will be allot of 'red faces' once everything 'comes out' about what has (and hasn't) taken place !! (Remember: I worked there for TWELVE YEARS !!) STAY TUNED !!

Sadly; it is very evident to me that all of the TRUE FACTS are being 'WITHHELD' from Ms. Heikes and Mr. Vig, their Human Resources and Worker's Compensation Department employees AND Supervisors !! But soon; they, and other visitors to this Webpage, will be able to read about what is really taking place inside of Minnesota's LARGEST, and by far, the MOST PROFITABLE, Indian owned Casino; a Casino that is Owned and Operated By The SHAKOPEE MDEWAKANTON SIOUX COMMUNITY, the WEALTHIEST INDIAN TRIBE IN THE UNITED STATES !!

Please check back frequently for more details, information  and  to view  documents as they are  made available on  this  Webpage;  INCLUDING;  the very eye-opening "LETTER  OF  APPEAL" that I submitted to MYSTIC LAKE CASINO citing reasons  WHY they  should  ACCEPT THEIR RESPONSIBILITY  for  the INJURIES RECEIVED BY AN EMPLOYEE due to NEGLIGENCE OF THE SHAKOPEE MDEWAKANTON SIOUX COMMUNITY GAMING ENTERPRISE.

As I stated at the close of my very 'revealing' ELEVEN PAGE APPEAL, "What I’ve witnessed and experienced, and the manner in which this whole matter has been dealt with, is absolutely ‘min'. I place the TOTAL AND COMPLETE  BLAME for how badly this is so 'screwed up, DIRECTLY on 'head' of BERKLEY RISK !!

"What I’ve been forced to endure for the past six months is a ‘story’ like you’d  see on CBS's “60 MINUTES, NBC’s DATELINE NBC or ABC’s "20/20" programs; or by a local TV station’s ”Investigative News Team”. 

There’s plenty of ‘information’ available for all of them to ‘look into or share’; if given the opportunity.

There's MORE, MUCH MORE to this 'story'; "STAY TUNED" !

If any current or former MYSTIC LAKE CASINO employee (or anyone else, for that matter, visiting this Webpage) has any questions about what's taken place (and is STILL taking place), any comments, experiences or anything that might be of interest to all who read this Webpage, please send your comments, thoughts, ideas or suggestions to me at thedeltashow@gmail.com.

While any e-mail messages that I receive MAY be posted here, PLEASE BE ASSURED that the identity of those of you who send me your e-mails, will NOT be revealed !!

MYSTIC LAKE CASINO - HOTEL
Prior Lake, Minnesota

Owned and Operated by the Shakopee Mdewakanton Sioux Community
DEFINITION OF MYSTIQUE: An fascinating aura. mystery, awe, or air of secrecy surrounding
the power of someone or something; a particular activity or subject that makes it
impressive or baffling  to those without 'specialized knowledge'.

After having worked at MYSTIC LAKE CASINO for TWELVE YEARS, I have acquired that 'specialized knowledge' and I'm going to share just some, at least for now, of that 'specialized knowledge' with you on this dedicated Webpage. This Webpage is primarily intended for current and future MYSTIC LAKE CASINO Team Members, but will be of interest to virtually ANYONE who has visited the LARGEST GAMBLING CASINO IN THE UPPER MIDWEST. This Website will be updated frequently, so please check back often. And please tell others about this Website.

Since August 10, 2006, I have been employed as a Security Officer within the Security Division at Mystic Lake Casino-Hotel in Prior Lake (Minnesota). I am now in my THIRTEENTH YEAR of service, I have had the very distinct pleasure of working with the Security Department of MYSTIC LAKE CASINO/HOTEL and have been very fortunate to meet, and work with, a variety of wonderful, dedicated people that help make MYSTIC LAKE CASINO-HOTEL an enjoyable and fun environment for the hundreds of thousands of guests that visit us and spend MILLIONS & MILLIONS OF THEIR HARD EARNED DOLLARS with us each and every year !!

But what is the response of MYSTIC LAKE CASINO and what happens when a long term, highly qualified, experienced, personable, well liked, dedicated, hard working Team Member, who even TRAINED NEW, INEXPERIENCED NEW OFFICERS, has been referred to as a 'Model Officer' by his Supervisors, and has faithfully devoted 12 YEARS of his life to his employer, is 'injured on the job' ? (Please CLICK HERE to see my stellar Annual Employee Performance Reviews for the past TWO YEARS, to attest to the type of dedicated Team Member that I was for TWELVE YEARS and how highly I was regarded and highly respected by MYSTIC LAKE CASINO's Security Supervisors and my fellow Security Officers.)

Oh; did I forget to mention that the Team Member in question; me, is 75 YEARS OLD ?? Continue reading to learn about MY experience with MYSTIC LAKE CASINO.


Owned and Operated by the
SHAKOPEE MDEWAKANTON SIOUX COMMUNIITY
COPYRIGHT 2018 - RICHARD ODOMS
Mystic Lake Casino Security Officer - August 2006 - Present

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This Website and/or any of its contents, may NOT be printed, photographed, reproduced, copied, recorded, altered, modified or adapted, in any manner, without the
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THANKS !!
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Listen To My
EXCLUSIVE INTERVIEWS
With Close Friend, Former Fellow Mystic Lake Casino Security Officer And
NEW YORK CITY POLICE OFFICER JOE CONTESSA

Recorded IN HAMBURG On May 1, 2018 & October 31, 2018

EXCLUSIVELY AVAILABLE ONLY ON THIS WEBPAGE

And At

www.thedeltashow.com/Casino-Security-Guard-To-NYPD.html

To Hear These Programs, Please Click On The Audio Controls Shown Below
Recorded May 1, 2018
Recorded November 1, 2018
Both Interviews Hosted By Long Time
Mystic Lake Security Officer
Richard 'DELTA DICK' Odoms
(www.thedeltashow.com)
August 10, 2006 To Present
FORMER MYSTIC LAKE SECURITY GUARD BECOMES NEW YORK CITY POLICE OFFICER
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Now THIS Is What Law Enforcement, Dedication
To Their Profession & 'The Police' Are All About !!
GOD BLESS THE 'KEEPERS'
OF OUR PEACE & FREEDOM

Officer Joe Contessa grew up everywhere - New Jersey, South Carolina, Minnesota and New York.

Growing up, he always idolized First Responders and wanted to serve as a role model that might impact communities in a positive way.

"Our neighborhood offers a very diverse population with many things to learn and experience" he says. "We're working hand-in-hand with each other."

He's currently pursuing a Master's Degree.

His message to the community: "I promise to serve you to the best of my ability. We're going to reduce crime, help those in need, and improve the quality of life for all in the community."

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INDEX TO
RELEVENT
and
SUPPORTING
DOCUMENTS
ON THIS WEBPAGE

To View A Particular Document

PLEASE CLICK

On The Document Subject
Shown Below

First Of All.........
WHAT  TYPE  OF  EMPLOYEE
DO MY SUPERVISORS
THINK I AM ?
Let Me Share My 2016 & 2017 ANNUAL EMPLOYEE PERFORMANCE EVALUATIONS With You.

SMSC-GE
Human Resources
That Part Of ANY Company Who Is Supposed To Be Of Assistance To Team Members;
NOT Try To INTIMIDATE Them.

To See My Exchanges Of Information
With 'Benefits Specialist'
Tyanne Riegle,
PLEASE CLICK HERE.

BERKLEY RISK
DEBBIE McALISTER Bills Herself As A 'Senior WC Claim Examiner' For BERKLEY RISK And Is One Of About Five People Involved That Has Allowed Matter To Get To The Point That It Now Is.

McALISTER IS ALSO RESPONSIBLE For My NOT RECEIVING PHYSICAL THERAPY, ORDERED BY MY DOCTOR, To Treat The Re-Injury To My Back And Right Leg When I Slipped And Fell On Untreated Ice In The Team Member Parking Lot on April 4th, 2018.

To See McALISTER's
DENIAL FOR ME TO RECEIVE TREATMENT,
PLEASE CLICK HERE.

LETTER APPEALING
DENIAL OF COVERAGE
For Injuries Sustained By Slipping On Untreated Ice & Falling To The Ground
In The Team Member Parking Lot.

WHAT WAS THE REASON
FOR THE DELAY
And Who Was The
SINGLE PERSON
That Who Was
TOTALLY RESPONSIBLE
That Caused An
INTENTIONAL DELAY
THAT PREVENTED ME
From Receiving The Diagnostic
MRI's, The Concussion Therapy
& The Physical Therapy,
PRESCRIBED BY THE NEUROLOGIST THAT
MYSTIC LAKE
REFERRED ME TO,
For
EIGHT WEEKS ?

To See The Answer
To This Question,
PLEASE CLICK HERE.

This
INTENTENTIONAL DELAY
And Then Subsequent
DENIAL OF
AUTHORIZATION OF DIAGNOSTIC & THERAPY SERVICES FOR
AT LEAST EIGHT WEEKS
has, more likely than not,
RESULTED  IN
PERMANENT  INJURY
TO  ME !!

REMEMBER:
I LIVE in this body and am the
FIRST ONE TO KNOW
When Something
Is WRONG !!

See What
WHAT WAS IN MY E-MAIL
And Who Did I Send It
To That Resulted
In McALISTER's
DENIAL OF TREATMENT
Being
REVERSED LESS
THAN  TWENTY-FOUR
HOURS LATER ?

PLEASE CLICK HERE

On October 3, 2018, I Sent A
LETTER TO
PRESIDENT/CEO
ANGELA HEIKES &
CHAIRMAN CHARLIE VIG
Telling Them What Was Taking Place.
Neither Ms. Heikes, nor Mr. Vig, Ever Responded To, Or Even Acknowledged,
My Letter To Them !!

Then, Some TEN WEEKS LATER,  I Received A Letter From Somebody I've Never Heard of (but apparently is one of Mystic Lake's many attornies) Stating, "The Gaming Enterprise Takes All Employee
Complainnts Seriously......" 

What The Letter DOESN'T Say Is That
The Gaming Enterprise Apparently
Places The Value Of
Casino Profits Far Above The Health,
Welfare And Safety Of It's
Team Members !!

To See The Letter That I Sent To Ms. Heikes And Mr. Vig And The (very) Delayed Response That I Received From Somebody That I've Never Heard Of

PLEASE CLICK HERE

On January 10, 2019, I Received Yet ANOTHER Letter (Written January 7th) From DEBBIE MCALISTER, The 'Senior WC Claim Examiner' For BERKLEY RISK Accussing Me "......you have refused to cooperate
and adhere to applicable law."

Which, of Course, Is Untrue; It's MCALISTER's Way Of Trying To,
Humiliate,Intimidate And Harass Me.

THREATS; You Ask? Oh, Yes !! In her January 7th letter, MCALISTER States, 

"....Suspension Of Benefits" (I HAVEN'T RECEIVED A 'REGULAR PAYCHECK' SINCE LAST JULY !!), "Dismiss The Employee's Claims For Benefits (THEY HAVEN"T PAID A DIME OF MY DOCTOR'S MEDICAL BILLS OR EXPENSES !!),  And ".....to initiate an action with the hearing examiner to recover benefits already paid."; (ONLY ABOUT $1,300.00; A FRACTION OF WHAT BERKLEY RISK REALLY SHOULD HAVE PAID ME !!)

MAKE IT CLEAR: These are NOT The
Acts, Words, Threats And Misdeeds Of
The SMSC-GAMING ENTERPRISE !!

I Have NO PROBLEM With The Tribe, The Community Members Or Any Of The Gaming Enterprises 'Management Team'.


Rather, It's The Acts, Words, Threats And Misdeeds Of BERKLEY RISK And
Their 'Senior Claim Examiner';
DEBBIE McALISTER !!

To See McALISTER's January 7th Letter,
And To Read My Response,

PLEASE CLICK HERE
Oh, Yeah;
WANT TO KNOW MORE OF WHAT'S TAKEN PLACE ??

THERE'S MORE;
MUCH MORE !!

Please Stay Tuned !!

THANKS !!
TO RETURN TO MY HOMEPAGE,

PLEASE CLICK HERE
COPYRIGHT 2018 - RICHARD ODOMS

This Website and/or any of its contents, may NOT be printed, photographed, reproduced, copied, recorded, altered, modified or adapted, in any manner, without the
prior written consent of the Webmaster. The entire content of this Website remains the exclusive and sole property of the Website owner and publisher
and is protected under the First Amendment Of The Constitution of the United States of America.
And The 'Hits' Just Keep On Coming .........

There's A REASON Why This Website Is So POPULAR !!

PLEASE CHECK BACK FOR AN UPDATED SUMMARY TO LEARN MORE OF WHAT HAS TAKEN PLACE
'BEHIND THE SCENES' SINCE THIS WHOLE 'MESS' BEGAN LAST APRIL 4, 2018; AND TO LEARN OF SOME OF THE

DELETERIOUS, INTENTIONAL, HOSTILE, UNPROFESSIONAL CONDUCT & RESPONSE BY
SMSC-GE's HUMAN RESOURCES & WORKERS' COMPENSATION DEPARTMENTS;

TWO CRITICAL DEPARTMENTS THAT ARE SUPPOSED TO BENEFIT & SUPPORT
TEAM MEMBERS  AND HELP US TO FURTHER OUR CASINO CAREERS !!

And, THINK ABOUT THIS: Have You Ever Known Of Any Former Employee That Was
Contacted And Asked About Why They No Longer Work For The Gaming Enterprise ??

In my TWELVE YEARS as a Team Member, I've NEVER HEARD OF IT HAPPENING !!

ONE LAST POINT: As you read this Webpage, you'll note my 'positivity' about my overall working experience at the SMSC-Gaming Enterprise. Like any other employer, we, too, have Supervisors and Team Members (yes; EVEN in the Security Department; (SEE BELOW) that are less than 'acceptable' and probably shouldn't have the priviledge of working here with the rest of us Team Members.

I HOPE I'M NOT IMPLYING that the SMSC-GE is a 'bad place to work'; ON THE CONTRARY !! For the past twelve years, I've had the priviledge of working with a whole bunch of GREAT current (and former) Team Members who, like me, really DO (and DID) care doing our best to continue to make the Gaming Enterprise prosper and be productive. I had 'fun' doing it and made some good money along the way. (THOUGH I HAVEN'T GOTTEN A PAYCHECK FROM MYSTIC LAKE CASINO SINCE LAST JULY !! SEE BELOW.)

I just have a 'problem' with how TWO of the Gaming Enterprise's MOST CRITICAL DEPARTMENTS, HUMAN RESOURCES and WORKERS' COMPENSATION', and their irresponsibility of how they deal with, and treat, Team Members;  ESPECIALLY when those Team Members are 'injured on duty' by no fault of their own and due to the negligence of their employer !!

Their Actions & Treatment of Team Members, By SMSC's HUMAN RESOURCE & WORKERS' COMPENSATION Departments  REFLECT POORLY on the ENTIRE Shakopee Mdewakanton Sioux Community & The Gaming Enterprise !!
JUST SOME OF THE HUNDRES
OF PAGES OF DOCUMENTS 
THAT I'VE AMASSED SINCE
THIS WHOLE THING BEGAN
BACK ON APRIL 4, 2018 !!
THIS
CAN'T
BE
GOOD !!
Former Mystic Lake Security Officer
DAVID BARILLA
  JOINS THE ARMY
GOOD LUCK !!
This Webpage Has Recently Had Something  Added, Deleted Or Modified As Of January 30, 2019

Security Officer Richard Odoms
August 2006 - Present
Mystic Lake Casino

Owned And Operated By The
Shakopee Mdewakanton Sioux Community

Comparative
DAILY
WEBSITE 'HITS'
12-18-18 to 01-14-19
Owned And Operated By The  Shakopee Mdewakanton
Sioux Community
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Welcome To My Newest Webpage !!
THE MYSTIQUE OF MYSTIC LAKE
Owned And Operated By The  Shakopee Mdewakanton Sioux Community
PLEASE NOTE: All Of The 'Various Trademarks Belonging To The Community' Have Been Voluntarily Removed From This Webpage At The Request Of The Gaming Enterprise.



75 YEAR OLD LONG TIME CASINO EMPLOYEE INJURED WHILE AT WORK; INJURES BACK, SUSTAINS CONCUSSION;

MYSTIC LAKE
CASINO
Owned And Operated By The
Shakopee Mdewakanton Sioux Community
DENIES PAYMENT
FOR MEDICAL CARE & PRESCRIBED TREATMENT FOR EMPLOYEE !!
"PROFITS: MORE IMPORTANT Than EMPLOYEE HEALTH, WELFARE Or SAFETY."

Please Scroll Down This Webpage For More Details & Information
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